Thursday, January 12, 2012

When in doubt, there's probably a switch somewhere - Computerworld (blog)


When in doubt, there's probably a switch somewhere
Computerworld (blog)
User calls the help desk at 8 am with a laptop that has stopped connecting to wireless networks, according to a support pilot fish who doesn't take the call -- at least, not at first. "The help-desk person spent two hours trying to ipconfig, ...